Frequently Asked Questions

Q: What Type of Payments do you accept?
A: Visa and MasterCard.

Q: What are your business hours?
A: We are open from 8:00 AM to 11:00 PM (MST).

Q: How does your service work?
A: Please read our "How It Works" Page.

Q: How much lead time do you need before our first day of skiing?
A: Vail Lift Ticket Valet needs 24 hours to deliver your lift tickets to your door.

Q: Can I still order my tickets though Vail Lift Ticket Valet within 24 hours?
A: Absolutely! Although your tickets will not be delivered, your tickets will be waiting for you at any Vail/Beaver Creek ticket window in will call.

Q: What are your delivery methods?
A: Hand delivery to door, front desk of your hotel, or in will call at any Vail/Beaver Creek ticket office.

Q: Why should I buy my tickets with you?
A: Please read our "Why Use Us" Page.